Frequently Asked Questions

This page provides answers to the most commonly asked questions by members. The FAQs database is being updated from time to time. Please refresh as and when you visit our FAQs site for each subject matter to view the latest version. Please note that the information provided in this section are general information. Members are responsible for verifying any information obtained from this FAQs site.

If there are other General Enquiries, members may call the Institute and request for MIA Info Assist or e-mail your enquiries to This service is exclusively for members and is handled by the Help Desk Department. Alternatively, you may also write in/e-mail your enquiries directly to the relevant department. The e-mail addresses are available on the Institute’s website under the ‘Contact Us’ link.

Please note that the Institute will only entertain enquiries from MIA members. Any technical enquiry must be in writing and must include the member’s name, membership number, address and contact number. Members are required to follow the guidelines as set out in the Institute's Policies On Answering Technical Enquiries.


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